FAQ

I am a new employee. When do I need to enroll in benefits?

Welcome! You have 30 days from your date of hire to enroll in your benefits through Workday. If you don’t take action by the deadline, you will not have coverage for the 2021 – 2022 plan year. Note: You are automatically enrolled in Basic Life and AD&D insurance, Short-Term Disability (STD), and Long-Term Disability (LTD) at no cost to you.

New hire default coverage for 2021 – 2022

If you do not enroll, you will default to no coverage.

If you do not elect voluntary life coverage as a newly hired employee and want to enroll during a future Annual Open Enrollment period, you may be required to provide Evidence of Insurability (EOI) for any amount of newly elected coverage.

Once your initial 30-day enrollment period ends, you cannot make benefit changes until Green Dot’s next Annual Open Enrollment (held each spring) unless you experience a qualified life event such as birth, marriage, or divorce. Benefit changes due to a qualified life event must be completed within 30 days of the event; otherwise, you will have to wait until the next Annual Open Enrollment period.

How are the medical plans different?

All of the plans cover the same services, and they all cover your in-network preventive care at 100%.

Regardless of your plan, the key difference between your plan options is how much you pay in paycheck contributions and how you pay for services throughout the year. Consider how you prefer to handle costs. Would you rather pay extra from your paycheck for a medical plan that covers more of your costs when you need care, or pay as little as possible from your paycheck — even if that means bigger bills when you need care?

Can I change my benefits if I experience a life event, such as a new baby, marriage, or divorce?

Yes. If you experience a qualified life event, you may make benefit changes related to that event. You must log on to Workday within 30 days of the date of the event to add or remove your dependent to/from your current plan. If you miss your 30-day window, you will have to wait until the next annual Annual Open Enrollment period.

Who is eligible for Green Dot benefits coverage?

Review the eligibility criteria for employees and dependents.

I have a question about my benefits. Whom do I contact?

For more information about coverage under any of the plans, contact our benefit plan providers. You can also contact Health Advocate for any questions about your Green Dot benefits at 866.695.8622. For general benefit questions, Tennesee employees can email tn.benefits@greendot.org.

What are my health plan options?

Learn about the health plans offered. 

What’s included with my free in-network preventive care?

In-network preventive care is fully covered under all of Green Dot’s medical plans, so you pay nothing. These services include:

  • Well-baby care
  • Immunizations
  • Annual checkups
  • Pap tests
  • Tests for cholesterol and blood pressure
  • Mammograms
  • Prostate screenings
  • Colorectal screenings
  • Bone density (over 60)

See a full list of covered services.

What are the Flexible Spending Accounts? Should I enroll?

Green Dot offers two types of FSAs through WageWorks: The Healthcare Flexible Spending Account and the Dependent Care Flexible Spending Account. Learn about these accounts and how they save you money.

Important: FSAs have a separate enrollment window each November. At that time, you may enroll/re-enroll in one or both FSAs for the following year. You must actively enroll each year to continue participating since FSA elections do not carry over to the next year.

Can I cover my domestic partner under Green Dot health coverage?

Yes. To enroll your domestic partner in Green Dot coverage, you must submit a completed and notarized Affidavit of Domestic Partnership form to verify eligibility.